Privacy Policy

Information about you

We always aim to gather only the information we need in order to provide you with the service you are using. We securely collect user information and behavioural data to improve the Vision platform for you. Information is collected from the use of cookies and user data provided by the use of forms and interactions on the website.

Vision collects information from you through:

What we use your information for

Any of the information we collect from you may be used in one of the following ways:

How we use cookies

A visit to the Vision websites ( or may generate the following type of cookies:

How we Vision protect your information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. All data information is transmitted via Secure Socket Layer (SSL) technology and then encrypted. Billing information is securely sent into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

We don’t store your payment card information. When we take a payment from you, we use a secure third party service to process the payment and do not keep a record of your credit or debit card details in our systems.

Correcting your Information

You are entitled to have your personal information updated to ensure it is up to date and accurate. In order to maintain the accuracy of the information we hold, you can update your personal details by sending us an email to privacy[at]acfx[.]fr.

Withdrawing Consent

You have the right to withdraw your consent to any processing that is currently being done under your consent, such as marketing. Consent can be withdrawn by updating your email preferences or sending us an email to privacy[at]acfx[.]fr.

Obtaining a copy of your Information

You have the right to receive a copy of the personal information we hold about you. You can do this by contacting privacy[at]acfx[.]fr from the email address attached to your account, providing the full name attached to your account.

Deleting your information

You can request that we delete personal information in certain circumstances. These will be specific to each case. You can do this by contacting privacy[at]acfx[.]fr from the email address attached to your account, providing the full name attached to your account.

Disclosure of information to third parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Our website contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to go through to a third-party website, please make sure that you read the privacy policy for that website.

Infrastructure Data center


Vision has servers hosted in several regions in the world to provide a better user experience; OVH's certifications can be found here.



The Vision application is a single tenant application. Each tenant (site) runs in its own process and has its own logical database.

Access to production servers

Logical access to our production servers is restricted to our support and operations team.

Monitoring and notifications

Vision uses automated monitoring tools to oversee the proper operation of the system. We employ an incident management process to quickly respond to events that adversely affect Vision. These include:

Disaster recovery

At the moment, our disaster recovery would require us to rebuild our server using backups. We estimate this process would take between 1 to 2 hours.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website, here.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

ACFX, Studio de Tournage, 99b/c Boulevard Descat - 59200 Tourcoing, France

Last update: September 14, 2020